Palermo Queen 20cm Memory Foam and Innerspring Hybrid Mattress
- WARRANTY & RETURN
- UNDELIVERABLE POSTCODES
They always say that you should not expect to get the best of both worlds, but Palermo proves the doubters wrong. Our mattress with the 20-centimetre profile and medium firm feel means you, your children, or even your guests can enjoy the relief of memory foam with the support that every back needs.
The Comfort of Memory Foam with the Support of Springs
Welcome to the revolutionary comfort of the Palermo hybrid mattress. We quilted memory foam atop a layer of comfort foam, creating a sleep surface that conforms to your unique body shape and relieves pressure points. Then, we place this onto a set of traditional steel spring coils that provides the firmness that many need.
Spring coils do not just provide better support. They also make the mattress more durable while improving breathability. Many people also enjoy the “bounce” of a traditional spring coil bed.
You cannot go wrong using a mattress that prioritises great comfort and necessary support while remaining durable for years.
- Comfortable mattress combines memory foam with the traditional support of an innerspring mattress for a medium-firm feel
- A comfy layer of memory foam is quilted in the soft, knit fabric mattress cover
- A 4cm layer of foam beneath the quilted top layer helps to minimize pressure points
- Mattress is compressed and shipped in a box for convenient delivery and setup
- Australian QUEEN Size Mattress Dimensions: 153 x 203 cm (approximately)
- Mattress Height: 20 cm (approximately)
- Size: Queen
- Colour: White
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Our warehouse is not open to the public and pick up is not available. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, and Toll to provide the most efficient delivery and service at a reasonable price. Most orders are shipped out the day after payment has been received. You will receive an email notification with the tracking number after we have processed your order.
Unfortunately there are some postcodes that we cannot deliver to. Please see our list of Undeliverable Postcodes before making payment to ensure that your order can be processed successfully.
Estimate delivery time:
VIC: 2-6 working days
QLD & NSW: 4-8 working days
SA, WA & TAS: 5-10 working days
Unless stated otherwise, we offer a 12-month warranty on all products. In the unlikely event that your order arrives damaged or is faulty please contact us immediately. In addition to a detailed description of the problem we ask that you provide us with some images (or a short video clip) so that we can quickly proceed with the warranty process. Once approved by our customer service team we will contact you to confirm the process for the return, refund or replacement of the item. Please do not open ebay case or attempt to return the item without our approval as this will only delay the process.
Change of mind:
Please read the item description carefully before you place an order or contact us with any questions that you might have as we charge a 20% restocking fee on most items.
Not happy with your purchase?
Your feedback is really important to us. Please do not leave negative feedback or open ebay or Paypal case before contacting us. We do accept returns and will do our best to resolve any problem you might have.
We don’t deliver any items to the below postcodes:
- SA 5701
- WA 6740, 6743
- TAS 7151
We don’t deliver large/bulky items to the below postcodes:
- NT 0800-0999
- NSW 2382, 2641,2717, 2831, 2898, 2899
- QLD 4184, 4421, 4450-4499, 4680, 4700-4805, 4806-4899, 4900-4999, 9920-9999
- TAS 7151
- SA 5495, 5701
- WA 6055, 6215-6699, 6700-6799
Please note that some postcode might not be on the list. In the event that we are unable to ship your item due to the address we will refund your payment as soon as possible.
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Palermo Queen 20cm Memory Foam and Innerspring Hybrid Mattress Price List