MANGO JELLY Kids Surprise Hamper Box (Regular)

$56.05

DESCRIPTION
WARRANTY & RETURN
UNDELIVERABLE POSTCODES

DESCRIPTION

MANGO JELLY SURPRISE HAMPER BOX (REGULAR) - 7 Full-size items mixed

Minimum value of $78

Our signature surprise hamper box is loved by many little customers & families. Each box is made to order, handpicked and packed by MANGO JELLY.
There are a mix of full-sized items in each box. We usually include some handmade accessories, new arrivals, bestsellers & yet-to-come items in each box. Sometimes there will be mystery surprises too!

Specification:

A Mix of Everything
Total of full-size items: 7
Note: No duplicated items in 1 hamper box
Possible accessories include: Hair clips, Hair ties, Hair scrunchies & Hair Claws (Subject to stock availability)
The package includes: cream colour shredded paper, tissue paper & a pink paper box.

- NO Returns or Exchange on hamper box due to the nature of the mystery box. Some of the items are rare and limited in quantity. However, please contact us if there's any faulty item when you receive the parcel.

- **PHOTO of the surprise box is for reference only, each box will be different and made to order**

WARRANTY & RETURN

Shipping

Our warehouse is not open to the public and pick up is not available. However we offer free shipping on the majority of our items to almost anywhere in Australia. We are working with Allied Express, Australia Post, Fastway, and Toll to provide the most efficient delivery and service at a reasonable price. Most orders are shipped out the day after payment has been received. You will receive an email notification with the tracking number after we have processed your order.

Unfortunately there are some postcodes that we cannot deliver to. Please see our list of Undeliverable Postcodes before making payment to ensure that your order can be processed successfully.

Estimate delivery time:
VIC: 2-6 working days
QLD & NSW: 4-8 working days
SA, WA & TAS: 5-10 working days

Return

Faulty Product:

Unless stated otherwise, we offer a 12-month warranty on all products. In the unlikely event that your order arrives damaged or is faulty please contact us immediately. In addition to a detailed description of the problem we ask that you provide us with some images (or a short video clip) so that we can quickly proceed with the warranty process. Once approved by our customer service team we will contact you to confirm the process for the return, refund or replacement of the item. Please do not open ebay case or attempt to return the item without our approval as this will only delay the process.

Change of mind:

Please read the item description carefully before you place an order or contact us with any questions that you might have as we charge a 20% restocking fee on most items.

Not happy with your purchase?

Your feedback is really important to us. Please do not leave negative feedback or open ebay or Paypal case before contacting us. We do accept returns and will do our best to resolve any problem you might have.

If you have a question or require further information please contact us by email: admin@factory-direct.shop

UNDELIVERABLE POSTCODES

We don’t deliver any items to the below postcodes:

SA 5701
WA 6740, 6743
TAS 7151

We don’t deliver large/bulky items to the below postcodes:

NT 0800-0999
NSW 2382, 2641,2717, 2831, 2898, 2899
QLD 4184, 4421, 4450-4499, 4680, 4700-4805, 4806-4899, 4900-4999, 9920-9999
TAS 7151
SA 5495, 5701
WA 6055, 6215-6699, 6700-6799

Please note that some postcode might not be on the list. In the event that we are unable to ship your item due to the address we will refund your payment as soon as possible.