Please use the ask a seller question on top of the page to contact us. We will try our best to answer your questions within 1 business day. I will answer emails on Weekends and Holidays your business is important to us and we strive to provide a professional service to our clients.
Payment is expected to reach us within 1 day. We accept PayPal only.
We do not charge Handling fee and we do not make money on shipping. We are charging you what the Post Office and E-EMS CHARGE YOU for faster arrival of the item not us we offer free delivery.
Please we need a physical address to ship too our items need to be signed by the customer because they are tracked, if you have a P.O. Box address and no other address you will need to confirm to us in writing or message us thru eBay that you would like us to ship to a P.O. Box address we take no responsibility if the item goes missing
Domestic Customer and International
Please allow 1-2 business days to ship your items after payment is received. Your item will be shipped. The delivery time is 10-30 days, also we have no control over postage and courier services contacting so contacting us everyday asking when your item will arrive will have no effect on your item arriving sooner , we have a automated tracking system associated with your order number the information provide TRACKING PAGE
Please allow 1-2 business days to ship your items after payment is received. Your item will be shipped by E-packet Shipping that is free will take 10 to 30 days depending on your country. Some countries do take longer than 10-30 business days. This is only an estimated delivery time provided to us by the Post Office. They do not guarantee their shipping time so do we. For some countries, it can take longer. We may also charge $3 for some deliveries on certain items at certain times this will show on check out .
You will qualify for free shipping for up to 1 kg, anything over that weight and we will contact you to organize a different economical way to ship
We value our feedback and we are honest and fair regarding our dealing with our customers. Please contact us first with any problems with this transaction before leaving us negative feedback. Once the negative feedback is left, it cannot be removed. Please let us take care of any problems you maybe have with your transaction.
Your satisfaction is guaranteed! Any item can be returned for a full refund (excluding, shipping and insurance charges) within 30 days. You return to us (at your own expense) within 3 days of notification. Returned item must be in the original condition as when we shipped it including all packing boxes and material, and must be accompanied by all accessories included in the original packing. In case of a Refund You will have to Start a refund procedure process you will need to contact us so we can link you to our Automated Refund Page
if you have any questions please use our CONTACT PAGE
Thank you for your understanding we strive to better our service every day.